Intellectual Property Claim
Effective Date: 09/04/2024
Mitrencito respects the intellectual property rights of others and expects users of https://mitrencito.com/ to do the same. This Intellectual Property Claim Policy explains how rights holders can report alleged infringements and how we handle such claims in a fair, timely, and transparent manner.
This policy applies to all content available on our website, including product listings, images, text, branding elements, and any user-submitted materials.
1. Overview
Mitrencito operates an eCommerce platform offering apparel products such as jackets, jeans, and T-shirts. We strive to ensure that all content published on our website complies with applicable intellectual property laws.
If you believe that your intellectual property rights have been infringed, you may submit a formal notice in accordance with the procedures outlined below.
2. Types of Intellectual Property Covered
This policy covers claims related to, but not limited to:
- Copyright (e.g., images, product descriptions, graphics)
- Trademarks (e.g., brand names, logos, slogans)
- Design rights and trade dress
- Other proprietary rights recognized under applicable law
3. Filing an Intellectual Property Claim
To submit a claim, please contact us at support@mitrencito.com with the subject line: "Intellectual Property Claim".
Your notice must include the following information:
- Identification of the IP owner
- Full legal name
- Company name (if applicable)
- Contact information (email and phone number)
- Description of the intellectual property
- Detailed description of the protected work or mark
- Registration number (if applicable)
- Jurisdiction of registration
- Location of the alleged infringement
- URL(s) of the specific page(s) on Mitrencito where the content appears
- Description of the allegedly infringing material
- Statement of ownership and good faith
- A statement that you have a good faith belief that the use is not authorized by the rights holder, its agent, or the law
- Accuracy and authority statement
- A statement that the information in your notice is accurate and that you are authorized to act on behalf of the rights holder
- Signature
- Electronic or physical signature of the rights holder or authorized representative
Incomplete claims may delay processing or result in no action being taken.
4. Review and Response Process
Upon receiving a complete and valid claim, Mitrencito will:
- Review the submitted information
- Evaluate the claim in accordance with applicable laws
- Take appropriate action if infringement is confirmed
Possible Actions Include:
- Removal of the allegedly infringing content
- Restriction of access to the content
- Suspension of related listings
We aim to respond to all valid claims within a reasonable timeframe.
5. Counter-Notification Procedure
If you believe that content removed or restricted as a result of a claim was done so in error, you may submit a counter-notification.
Your counter-notice must include:
- Identification of the removed content and its previous location
- A statement under penalty of perjury that you have a good faith belief the content was removed due to mistake or misidentification
- Your contact information
- A statement consenting to the jurisdiction of the appropriate legal authority
- Your signature
Upon receipt of a valid counter-notice, we may restore the content unless the original claimant initiates legal action within a reasonable period.
6. Repeat Infringer Policy
Mitrencito reserves the right to take action against repeat infringers, including:
- Suspension or termination of access to our services
- Removal of all associated content
We maintain internal records of infringement claims to identify patterns of misuse.
7. Good Faith Requirement
All claims must be submitted in good faith. Submitting false or misleading claims may result in liability under applicable laws.
Mitrencito reserves the right to pursue appropriate action against parties who abuse this process.
8. Third-Party Content
Some content on our website may be provided by third parties. While we strive to ensure compliance, we are not responsible for third-party actions.
However, upon receiving a valid claim, we will take appropriate steps to address any verified infringement.
9. Limitation of Liability
Mitrencito shall not be liable for claims arising from:
- Content submitted by third parties
- Temporary availability of allegedly infringing content prior to removal
- Actions taken in good faith to comply with legal obligations
10. Policy Transparency
We are committed to maintaining a fair and transparent process for handling intellectual property claims. This policy is designed to balance the rights of content owners with the interests of our customers and platform integrity.
11. Customer Support
If you have questions regarding this policy or need assistance, please contact us:
Support Hours
|
Day |
Hours (EST) |
|
Monday – Saturday |
8:00 AM – 7:00 PM |
|
Sunday |
Closed |
Contact Information
- Email: support@mitrencito.com
- Store Name: Mitrencito
We aim to respond to inquiries within 24 hours during business days.
12. Policy Updates
Mitrencito reserves the right to update this Intellectual Property Claim Policy at any time. Changes will be posted on this page with a revised effective date.
13. Summary
|
Category |
Details |
|
Claim Submission |
Email to support@mitrencito.com |
|
Required Info |
Ownership, URLs, statements |
|
Response Time |
Reasonable timeframe |
|
Actions |
Content removal or restriction |
|
Counter-Notice |
Allowed |
|
Repeat Infringers |
Subject to action |
14. Final Statement
At Mitrencito, we take intellectual property rights seriously and are committed to addressing concerns in a professional and responsible manner.
We aim to create a trustworthy environment where original content is respected and protected, while ensuring a fair process for all parties involved.
Thank you for choosing Mitrencito.